Introduction

Motive Power Industries Sdn. Bhd. (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, enquiry forms, WhatsApp communication, and other business interactions.

This Privacy Policy outlines how we collect, use, and protect your information in accordance with applicable laws and business practices.

Information We Collect

We may collect information including:

• Name
• Contact number
• Email address
• Company name
• Business location
• Product or service enquiries
• Operational requirements shared through forms or WhatsApp communication

How We Use Your Information

The information collected may be used for:

• Responding to enquiries
• Providing quotations and product information
• Customer support and communication
• Operational and servicing arrangements
• Improving our products and services
• Internal business and administrative purposes

Information Protection

We take reasonable measures to protect your information from unauthorized access, misuse, disclosure, or loss. While we strive to maintain secure systems and communication channels, no method of internet transmission or electronic storage is completely secure.

Third-Party Services

Our website may use third-party services including Google Maps, WhatsApp, analytics tools, and embedded content to improve user experience and communication.

These third-party services may collect certain technical or usage information in accordance with their own privacy policies.

Cookies & Website Analytics

Our website may use cookies and analytics tools to improve website performance, understand visitor behaviour, and enhance user experience.

You may choose to disable cookies through your browser settings.

Disclosure of Information

We do not sell, rent, or trade personal information to third parties.

Information may only be disclosed where necessary for operational purposes, legal compliance, or business support requirements.

Policy Updates

We may update this Privacy Policy from time to time without prior notice. Changes will be reflected on this page.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us through our website, email, or WhatsApp communication channels.

Last updated: 2026